Frequently Asked Questions

What is your refund policy?

We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it.

To initiate a return, please contact us at info@posturestore.co with your order number and reason for return.

Once your return is approved, we will provide you with instructions on how to send your item back.

Please note that return shipping costs are the responsibility of the customer.

How long does shipping take?

We process orders within 1-2 business days. Due to current high demand, it may take 2-4 weeks for your order to arrive.

Do you ship internationally?

Yes, we offer international shipping to most countries.
International shipping rates and delivery times vary depending on the destination.
International customers are responsible for any customs duties or taxes imposed by their country.

How can I track my order?

You can track your orders by logging into your account.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal.
All payments are processed securely to protect your personal information.

How can I contact customer support?

If you have any questions or concerns, please contact our support team at info@posturestore.co.
We strive to respond to all inquiries within 24 hours.

Are my personal details secure when shopping on your site?

Yes, your privacy and security are a priority.
Our website uses SSL encryption to protect your information, and we never store your credit card data.
We also do not share your personal details with third parties without your consent.

Can I change or cancel my order after placing it?

If you need to change or cancel your order, email us immediately at info@posturestore.co.
If your order has not yet been processed or shipped, we will do our best to accommodate your request.

Do you offer bulk discounts for large orders?

Yes, we do offer bulk discounts.